A better hand-sanitizing solution needed to be found - one people would love and that fit into Tachi Palace’s new aesthetics. When the pandemic eased, the tribe was deep into a sweeping renovation of the entire facility. Tachi Palace knew they needed to look for alternatives. “We just completed a major renovation with high-quality furniture, so we didn’t want to shorten the material’s lifespan via excess sanitizer dispensed by our current dispensers,” Silveira said. The associates even suspected the sanitizer was damaging chairs because guests rubbed off the excess and caused the high-end material to crack. Soon the maintenance team found peeling paint and damaged electronic keypads.

Because dispensers routinely spurted out more than necessary, customers often clap their hands, and residue would land on walls and machines. “We had every type of container you can imagine, ranging from portable bottles on desks to wall-hung units we made, along with every kind of signage you can imagine,” Facilities Manager James Silveira said.īut all those dispensers not only worked against the facility’s upscale look, but the sanitizer itself did not have a pleasing scent.

Tachi Palace Casino Resort, operating in Lemoore, Calif., by the Tachi Yokut tribe, searched for any sanitizer it could get its hands on - and bought in bulk.

While every business was hit hard by the pandemic, casinos and restaurants faced some of the biggest challenges.

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